This was the official website for the Pathu Resort in Ranong, Thailand for a number of years.
The content is from the site's archived pages and other source.
The current website for the Pathu Resort is: http://www.pathuresort.com/
Pathu Resort Ranong
29/5 Petchkasem Rd.
Bangrin, Muang
Ranong Thailand 85000
Tel: (+66) 77-825-336
For English : (+66) 89-569-2494
The Pathu Resort offers twenty eight comfortable, private rooms set among beautiful, lush tropical gardens. The spacious rooms are designed and built according to tropical original style. Each room is equipped with hot and cold water, mini bar, air-conditioning, cable T.V. wireless internet. Each has a balcony that overlooks the beautiful landscape and small swimming pool.
The room rates include breakfast for two.
Yelp reviews are mixed for the Pathu Resort which makes it difficult to access. As a Zendesk specialist I work for a company that helps businesses customize their Zendesk platform. For those unfamilar with Zendesk, they build software to help companies improve customer relationships through higher customer engagement and better customer insights. If this were a larger resort I would suggest they look into the platform and get a Zendesk app which lets the business add a small amount of functionality to Zendesk Support. In other words it allows an agent (in the case of a resort it would most likely be customer service agents) to catch up with customers' tickets, clean up their queue, and free up their workflow while making sure customers are happy with their booking and the services the resort offers. Perhaps if Pathu Resort had a Zendesk platform they would be able to better address some of the comments and complaints found in the negative Yelp reviews (see below) and to capitalize on the positive reviews.
Yelp Reviews
**** Teesut
Kingston-upon-Hull, United Kingdom
Reviewed November 29, 2011
Nice, friendly hotel
It is a small hotel about 1 mile from the centre of the town. It has very pleasant grounds and is away from the main road and fairly quiet. The rooms are nice and clean. The bed is really comfortable. It has free wireless internet access in the rooms. Another customer turned me onto the free proxy that let us access gaming websites as if we were in the United States. We cracked up as we quickly found the most up to date listing of US slots and had a ball one day while it rained. The staff are very friendly and nothing seems too much trouble for them. It has a nice restaurant and the food is good. The swimming pool is small but a bonus given the size of the hotel. I would happily stay there again and would recommend it to others.
+++
*** Poor location but otherwise good
Posted Apr 18, 2012
Family by Carperdiem from Australia
Pathu Resort is located on the side of a busy highway and is a good 20 minutes walk into town along a mostly uninteresting section of road. We found it very difficult to get a taxi or bus to where we wanted to go (frequent little open-air buses travel around Ranong town but they don't seem to go where you want them to. So we were forced to walk in hot and humid conditions for lengthy distances without the reward of seeing good things along the way. I was looking forward to seeing a provincial, border town that was regarded as untouristy, but I was disappointed when we got there and found it pretty uninteresting. I was also of the misguided belief that the town sat on a harbour overlooing Burma. This is untrue, the port is 10 minutes drive from the town centre and does not offer great views. Aside from the uninteresting town and the poor location of Pathu Resort, the hotel is actually quite nice. It has a small, pleasnt pool in a garden setting and offers a restaurant for breakfast and dinner (not lunch). Breakfast offered the standard slice of ham and toast with egg and cordial plus coffee / tea - not particularly nice but okay. Dinner however was yummy food. The rooms are modern and clean and the service was reasonably good, although they need to think of a solution about location for their customers. All other people in the hotel seemed to be Thais with their own transport, so maybe this is why they don't offer or arrange transport. (Although, strangely, when we needed a lift to the port they miraculously provided a taxi with Pathu Resort written on the side, which wasn't available when we asked other times - weird - maybe a communication problem.) The other insignificant problem we had (but a clue to their service) was that we enjoyed dinner in their restaurant, but then decided we'd like to have a coffee at 8pm (early by most people's standards). They told us it was too late and that coffee had stopped. We asked could we have some hot water then (because we had coffee satchels in our packs and thought we could enjoy a coffee in the chairs out the front of our rooms) but they said no - we were friendly and quiet, so I'm not sure why we got this response, but I suspect it was because their restaurant staff didn't work any more (it was a Saturday evening). Minor thing - overall they were friendly and nice.
+++
*** Couples
by aungzaw from Cologne, Germany
like small oasis
Posted Mar 1, 2013
really relaxing place. small jacuzzi pool between tropical garden setting. good taste overall. 15 mins walk into town. nice place to stop over. breakfast included but just average. tasco lotus is in walking distance.
+++
*****Can't fault this hotel
Couple
by aliasjohn from Bangkok, Thailand
Can't fault this hotel
Posted Jan 28, 2014
Travelling through Ranong to Phueket we stayed at the Pathu Resort. So glad we did. Very warm welcome from owner and the rooms were 1st class. Way under value at 790 baht but don't tell the owner. Extremely clean rooms with warm design and clean bathroom. The price included a nice breakfast in the morning. Highly recommend the Pathu Resort, it will not disappoint at all.
Good & simple boutique hotel
+++
**** Couple
by Hament R from Phuket, Thailand
Good & simple boutique hotel
Posted Jun 22, 2013
Easy access hotel off main road and close to eateries and main town centre. I found the staff very friendly, accommodating and helpful. Rooms were very clean and neat with all basic amenities and free wifi too. Value for money!!
+++
*Jules B
Ormskirk, United Kingdom
Reviewed April 3, 2013
Arrived at this hotel at 3pm and told the room rate was 790 baht. Came back 2 hours later and she said the hotel was almost full and the room now 990 baht. The hotel wasn't full. No cars in the car park, no people in the rooms. Very bad way to encourage people to stay. So went and found another hotel nearby for 500 baht. Paying the money wasn't the issue - the receptionist just wanted to ask for more and thought we'd pay it because we went back. I was travelling with my Thai partner who also thought the receptionist was out of order!
+++
** Bunnaree P
Reviewed May 15, 2016
Room was fine, but staff was unfriendly.
I and my friends stayed for 2 nights. Room and breakfast were consistent with the price. Beds were old. My friends found it was hard to sleep, but no problem for me. Breakfast was almost okay. Not many choices of food. Cleanliness was averaging. Location was fine. But receptionist was unfriendly. He was kinda moody all the time.
+++
